FAQs

 

BBB Seal

 

SnacksOverAmerica.com / SnacksOnline.com

3144 Stage Post Drive, Suite #115
Memphis, TN 38133 USA
Phone : (901) 385-7083
Email : service@SnacksOverAmerica.com
Business Opens : Monday thru Friday
Business hours : 9:00 AM to 3:00 PM Central Standard Time

 

 

 

 


 

Customer Service

 

Customer Service Phone : (901) 385-7083
Times of Operation : 9:00 AM to 3:00 PM Central Standard Time

 

 

 


 

Special Services

 

OPEN 24 HOURS 7 DAYS A WEEK:
For your shopping convenience, SnacksOverAmerica.com / SnacksOnline.com are open all day and all night via the internet. Customer Service is available Monday through Friday 9:00 AM to 3:00 PM Central Standard time.

PRODUCTS ARE GUARANTEED FRESH:
Our inventory is inspected constantly to ensure that you receive only the freshest products.

CONCERN ABOUT THE "BEST BY DATES":
Manufactures have different "best by dates" on their products.

Frito Lay's products have the shortest "best by dates". Typically, Frito Lay's products have "best by dates" of 4 weeks to 6 weeks.

On an average, manufacturers have "best by dates" of 2 to 3 months.
Call us or email us about the "best by dates" on products that you are concern about before you place your order.

SHIPPING:
To keep shipping costs at a minimum, we use United Parcel Service Ground transportation. Should you require faster service, please let us know, and we will find the lowest rate available. We will notify you of the cost for express delivery and obtain your approval before we process the order.

SHIPPING DESTINATION:
We only ship to the contiguous USA.  We DO NOT ship to APO/FPO or to foreign countries.

SALES TAX:
Sales tax is added to orders that are shipped to the State of Tennessee. Tax rates are 9.25% to 9.75%.

A BUSINESS BUILT ON TRUST:
We are a member of the Memphis Better Business Bureau.  We also participate in BBBOnline Reliability Program. Our current customer listing includes many Fortune 500 companies in the United States of America.

ON-LINE SECURITY AND SECURED ORDERING:
We understand the necessity of safeguarding the privacy and confidentiality of our customers and their credit card information. This is why we have invested in providing you with state-of-the art level of security.

Secure Socket Layer Technology (SSL)
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

PRIVACY POLICY:
Information about our customers is an important part of our business, and we are not in the business of selling it to others.  We DO NOT share customer information with any other organization.


PAYMENT METHODS:
We offer a wide variety of payment methods.

Credit Cards - We accept Visa, MasterCard, Discover and American Express. In order to protect our customers, we ask for your credit card billing address (the address where your statement is sent).

PayPal - We accept verifed / confirmed PayPay accounts.

Corporate Accounts - Corporate account memberships are available for Fortune 1000 companies, government agencies and educational institutions. For information regarding setting up a corporate account, please call us at (901) 385-7083.


RETURN POLICY:
I
n the unlikely event, you are unhappy with your order, products must be returned in its original condition.

All products must be returned to us at your own expense. We recommend that you use a service such as UPS that provides a tracking number and includes insurance. In addition, you must return items within 7 days from the date items were received.

Once we have received and approved your return, we will issue a credit back to the original payment method. The credit will be for the amount of the products.  Credit will not be issued for the original shipping charge.


HOW TO ORDER:
Online:
Browse the large selections of products and enter the quantity for each product that you want to order. You can even order 1 item of a snack selection. Then, review your order, by clicking on the checkout button. To maintain your low price online, the minimum order is $20. If you have not reached the minimum order, click on the "Continue Shopping" button to add to your order. After your order has been placed, you will receive an "Order ID Number" and a complete summary of the charges. Also you will receive an email with a Confirmation of your order.

 

 


 

Available Shipping Methods

Method

We ship all orders via UPS Ground.
Please provide us with a street address for delivery purpose.

UPS

 


 

Available Payment Methods

We accept the following forms of payment

American ExpressDiscoverMaster CardVISA

VISA

 


 

Legal information

 

Snacks Over America Inc. / SnacksOnline.com, which began in 1994 as a specialty food service for the corporate aviation market. We have enjoyed our successful track record providing many Fortune 500 companies the opportunity to enjoy promptly delivered, custom orders of individually wrapped snack foods. We now look forward to a future providing our online customers with the same degree of convenience and service.

Shopping here is simple. Look through our mouth-watering array of products at your leisure. Make your selections from the menu of individually-wrapped goodies and enter a quantity for each selection. There are NO MINIMUM quantities, so you can sample products one by one. Our minimum order is only $20. We have designed it this way to ensure that you can stock up frequently for greater variety and guaranteed freshness.  We have an ongoing commitment to providing the BEST in convenience, selection and quality. Is there a product that you cannot find? Do you have a suggestion? EMAIL us any time or call us. We value your input.

QUESTIONS?
Please feel free to call us at (901) 385-7083. Our friendly customer service representatives will be happy to answer all of your questions!